What We Collect and Why We Hold It
When you open an account, we collect the information you provide — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process your deposits and withdrawals, and keep your account secure.
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We also collect device and session data automatically when you browse the platform — this includes IP address, browser type, and interaction logs. We do not sell your personal data to advertising networks or unrelated third parties. Data is shared only where required by law, or
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with payment processors and identity verification services that make your wallet transactions work. If you use bKash or Nagad to fund your account, those transaction references pass through their respective systems under each provider's own privacy terms. We retain your account data for as long as
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your account is active and for a period afterwards as required by applicable regulations. The exact retention period depends on the legal obligations that apply in your region. You have the right to request access to the data we hold about you, ask us to correct
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inaccurate records, or request deletion where permitted by local law and our operational obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.